Diving Courses and Experiences:
We know plans can change and we offer free of charge rescheduling 12 hours before your booked time. However for any rescheduling requests less than 12 hours before your experience, 50% will be deducted from your experience charge. No refund will be offered for no shows or rescheduling less than 3 hours from your experience time. This is to ensure other divers and following schedule is not affected.
To reschedule, please contact through WhatsApp on +971507703484
Diving Gear and Equipments:
So you received your order but something but didn't work for you? We've got you covered, just return the item in its original condition and packaging within 7 days from date of delivery and we will process your refund.
Send the below details to support@divecampus.com and if approved, we will schedule a pick up for you.
- Subject line: Return Request for Order Number: XXXXX (Enter your order number)
- Reason for return
- Date of purchase and delivery
Your refund will be credited on your account as DiveCampus Credits within 5 working days after the item is collected back. You can use your credit to order the same item in a different size/color or to order any other item you would like.
Rules and Conditions for Return / Exchange on Diving Gear and Equipments:
- Return/Exchange can only be made within 7 days from the date of delivery.
- The item should be in good condition along with the original tag and not used
- It should also be in the same brand box you received.
- For hygiene reasons, we do not offer returns on intimates (swimwear, shorts, etc.)
Unfortunately, we have a no-return policy on some of our products due to their brand policies. Refer to the product description for details during your purchase.